Feng Shui Scan · Help and frequently asked questions
Email [email protected] and put "Feng Shui Scan" in the subject. Tell us your device model, your iOS version and what happened. A person reads it.
Yes. On devices without LiDAR the app uses a hand-mapping mode: you mark the corners and doorways of each room yourself, starting from the front door.
No. The app saves progress as you scan. Next time you open it you are offered three choices: resume the scan, use the rooms saved so far, or discard it. To resume, walk back into a room you have already scanned so the app can pick up where it left off.
Scan it room by room rather than in one pass, and keep one floor per home.
The flow is drawn from the main entrance through the doorways, so it depends on both being marked correctly. Open the review step and check that the front door is the right door and that every doorway between rooms is marked.
You can still get a reading. Without a birth time the chart uses three pillars — year, month and day — and the hour pillar is left out.
Only for the traditional rule that decides which direction the luck cycles run. It is optional, and it is stored on your device only.
Use Restore Purchases in the app, signed in with the same Apple ID you bought with.
Subscriptions are managed by Apple: Settings → your name → Subscriptions → Feng Shui Scan. Cancel at least 24 hours before the current period ends to avoid the next charge. Deleting the app does not cancel it.
Refunds are handled by Apple, not by us. Use reportaproblem.apple.com with the Apple ID that made the purchase. We have no way to issue a refund on Apple's behalf.
Everything is stored only on your iPhone or iPad. Delete a home or a profile inside the app to remove it, or delete the app to remove all of it. We keep no copy, so it cannot be restored afterwards.
In the app's Settings. The app is available in English, Simplified Chinese and Traditional Chinese.